12.8 Human Factors
Training Objective
To understand human performance limitations in ATC.
Key Knowledge
- Fatigue
- Stress
- Attention limits
Operational Application
Controllers shall:
- Recognise signs of overload
- Maintain effective scanning techniques
- Manage stress and workload
1. Overview
Human factors influence controller performance and safety.
2. Core Content
2.1 Fatigue
- Reduces awareness and reaction time
2.2 Stress
- Impacts decision-making
2.3 Attention
- Limited capacity for monitoring
3. Standards
- Controllers shall operate within safe limits of performance
4. Notes
- Most incidents involve human factors