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11.1 General Principles

Training Objective

To establish the principles for handling emergency and abnormal situations.


Key Knowledge

  • Controller priorities
  • Emergency handling principles
  • Decision-making under pressure

Operational Application

Controllers shall:

  • Prioritise safety above all other considerations
  • Remain calm and act decisively
  • Provide maximum assistance to aircraft in difficulty

1. Overview

Emergency situations require immediate attention and effective management to ensure safety.


2. Core Content

2.1 Priority of Action

  1. Separation
  2. Emergency handling
  3. Traffic flow

2.2 Controller Role

  • Provide support and information
  • Reduce workload for the flight crew
  • Coordinate with other units

3. Standards

  • Safety shall not be compromised under any circumstances

4. Notes

  • Calm and clear communication is critical